Features.
On-Demand Role Plays That Aren’t Weird
Forget fake role plays with coworkers who aren’t even trying.
Agency Coach AI lets agents practice real objection handling, cold calls, multi-lining, life insurance and more with our pre-built Insurance AI Role Play scenarios - with instant coaching trained on real conversations that work in insurance sales.
Agency Coach AI has different levels of difficulty that can take any beginner and turn them into a pro and take any pro and make them unstoppable with the auto insurance, home insurance and life insurance conversations.
Call Coaching - In Real Time
Your team doesn’t need more scripts. They need to know what they said, what not to say, and what to say next time to improve.
Agency Coach AI listens to every sales call and gives immediate feedback on tone, trust-building, objection handling, closing techniques and more. It’s a software system for insurance agents that works, even when you don’t.
So your insurance agents get better after every call regardless of if you are there or not.
Insurance-Specific Training - Fully Customizable to YOU
We trained this tool on millions of insurance conversations - not software sales.
It knows how to coach you on how to overcome the most common objections like “I need to think about it,” so you can close policies like a pro.
Have your own unique scripts and word tracks you want your team trained on. Your Agency Coach can be customized for you and your agency.
Instant Transcriptions, Notes & Action Steps + Keeps Compliance Happy
Every call is transcribed and summarized so you’re not digging through recordings. You’ll get clear next steps, objections noted, and a summary that keeps compliance off your back with clear transparency of what’s being said to your customers.
Your Always-On Consistent Trainer
Let’s be real - you're already buried in daily responsibilities. Creating training plans, role-playing with every new hire, and chasing performance standards? That’s a full-time job you don’t have time for.
Agency Coach AI becomes your go-to trainer on demand, every day. It delivers consistency, clarity, and confidence so you’re no longer playing catch-up. Like Chick-fil-A ensures every sandwich is made the same way no matter where you are, Agency Coach AI delivers the same high-quality coaching to every agent, every time.
Auto-Graded Sales Calls & Scorecards
You can’t fix what you’re not tracking.
Agency Coach AI automatically scores every sales call and builds a track record for each team member. You’ll know exactly who’s improving, who needs help, and where to coach next - without guessing.
